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Service Centre Operative New

Bea Placed Recruitment Ltd

Castle Donington, Leicestershire

Customer Services

Permanent | Part Time

ASAP

25/09/2019

Unknown

Claims Handler/Call Centre Advisor A Home Emergency can be anything from a broken-down boiler, a leaking roof, or rodent infestation. It is important that there's someone that can help and that's where our Operatives come in. If you’re passionate about helping others, a great listener and thrive in a busy environment, this might be the job for you. We work with household names to deliver their Home Emergency services to their customers. We have a non-sales environment and are completely focussed on making sure that our customers get the help that they need, when they need it. If you haven’t worked in a call centre environment before, don’t worry, we’ll give you an intensive training course that will coach you through how to handle Home Emergency calls, as well as how to use our state-of-the-art systems. With a great team of Supervisors, Trainers and Managers, you’ll have all the support that you need, so that you can support our customers. * Previous experience within a call centre desirable * Customer Service skills essential * Good telephone manner * Shift pattern work -including Saturday and Sunday (40 hours full time) * Part-time hours also available 24 hours including Saturday/Sunday